Terms of Service

1. Acceptance of Terms

By accessing and using ThirdRetail ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

ThirdRetail provides AI-powered shelf analysis, inventory tracking, and retail intelligence services. We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Data Usage and Privacy

Our use of your personal information and data collected through the Service is governed by our Privacy Policy. By using the Service, you consent to such processing and you warrant that all data provided by you is accurate.

4a. Data Ownership and License

Your Personal Data: You retain ownership of your personal data (name, email, account preferences). You may request deletion of this data at any time, subject to our Privacy Policy.

Business Analytical Data: By using the Service, you grant ThirdRetail a perpetual, royalty-free, worldwide license to use, store, and process anonymized and aggregated data derived from your use of the Service. This includes, but is not limited to:

• Product detection results and share of shelf analytics
• Store performance metrics and benchmarks
• Market trends and competitive intelligence data
• AI training data derived from shelf images

This license survives termination of your account. Upon account deletion, your personal data will be removed, but anonymized business analytics may be retained for platform improvement and aggregate reporting.

4b. Brand Data Access

If you are a retailer, brands whose products are detected in your scans may receive anonymized aggregate data about their product presence. You can control visibility settings in your account preferences. If you are a brand, you will receive aggregate analytics across stores where your products are detected, subject to retailer privacy settings.

5. Intellectual Property

The Service and its original content, features, and functionality are owned by ThirdRetail and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6. Limitation of Liability

In no event shall ThirdRetail, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

7. AI Accuracy Disclaimer

The AI-powered analysis provided by the Service is for informational purposes only. While we strive for accuracy, we do not guarantee that product detection, pricing, or shelf analysis results are 100% accurate. Users should verify critical business decisions independently.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, personal data will be deleted per our Privacy Policy, while anonymized business data may be retained.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any material changes take effect. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have any questions about these Terms, please contact us at info@thirdretail.com.